About This Course

LO1. Identify topics and prepare content that is of interest to target audience LO2. Deliver engaging presentations based on best practices in presentation delivery and prepared content LO3. Apply closed loop communication by seeking clarifications using questions

What You’ll Learn

In this course, learners will acquire knowledge to deliver content that engages the audience in food services sector. In addition to engaging presentations, learners will acquire skills to adapt their presentation skills using best practices in making presentations to get buy-in and support from the target audience. Learners will be equipped with the knowledge and skills to support presentation delivery of their teams.

Relevant Job Role(s)

F&B staff, Mangagers, supervisors

Minimum Entry Requirement

Assumed Attitude • have effective communication and relationship management skills to work with employees from all levels and areas within an organisation Assumed Skills and Knowledge • manage the delivery of services to stakeholders within projects of limited scope • have effective communication and relationship management skills to work with employees from all levels and areas within an organisation • provide support to operational employees in the implementation of change processes • work with competitive knowledge of the business, industry, and sector in which the organisa-tion operates • Be able to listen and speak English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualifications (ES WSQ) Workplace Literacy (WPL) Level 5 • Be able to read and write English at a proficiency level equivalent to the ES WSQ WPL level 5 Required Years of Experience in Relevant Domain • at least 3 years working experience in F & B