About This Course
The module will address today’s needs of employers who seek supervisors and managers knowledgeable enough to supervise and motivate staff in the dynamic F & B nd Retail sectors that is everchanging to stay relevant and competitive
What You’ll Learn
LU1: Planning staff rosters LU2: Supervise and manage staff LU3: Managing job performance
Relevant Job Role(s)
F & B part time and full time supervisor, executive, assistance manager, manager
Minimum Entry Requirement
Assumed Attitude • have effective communication and relationship management skills to work with employees from all levels and areas within an organisation Assumed Skills and Knowledge • manage the delivery of services to stakeholders within projects of limited scope • have effective communication and relationship management skills to work with employees from all levels and areas within an organisation provide support to operational employees in the implementation of change processes • work with competitive knowledge of the business, industry and sector in which the • organisation operates • Be able to listen and speak English at a proficiency level equivalent to the Employability Skills • Workforce Skills Qualifications (ES WSQ) Workplace Literacy (WPL) Level 5 • Be able to read and write English at a proficiency level equivalent to the ES WSQ WPL level 5 • Be able to manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (WPN) level 5