LO 1: Implement appropriate change management processes and strategies for managing organisational change
LO 2: Prioritise and review work plans to support implementation of change management processes and strategies in alignment with organizational strategic goals
LO 3: Apply Principles of Manpower Planning to collect Job Analysis information to support recruitment processes
LO 4: Conduct learning needs analysis to identify learning needs of team members and/or supervisees
LO 5: identify and coach staff with high potential and groom them for leadership positions
LO 6: Apply Principles of workplace culture development and management to lead and manage cultural diversity in the workplace
LO 7: Outline plan to act as a role model and apply motivational techniques to manage junior staff
LO 8: Apply employee engagement principles to engage and maintain morale of team members
LO 9: Apply counselling skills to manage staff grievances such as burnout and stress
LO 10: Apply mediation principles and conflict management methods with negotiation techniques to address staff disciplinary issues in accordance with department and organization disciplinary measures
LO 11: Set goals and implement performance appraisal processes to conduct unbiased performance reviews
LO 12: Implement staff career development frameworks
LO 13: implement career planning process to manage staff with different capabilities and initiate career planning