Withdrawal and Refund

Withdrawal Policy

This policy applies when a student voluntarily requests to withdraw from an enrolled programme of study.

All requests for withdrawal must be accompanied by the completed Request Form for Deferment/Withdrawal/Transfer and supporting documents. Addison Institute will not accept any verbal notice given by the student.

For students under 18 or International Students with a Student Pass, Addison Institute will obtain parental or guardian approval before processing any withdrawal requests.

A withdrawal is defined as:

• Withdrawing from a course at Addison Institute to enroll in another institution in Singapore.
• Exceeding the maximum study period allowed for any course without successful completion of all modules.
• Compelled to withdraw from the school due to disciplinary issues.

Students are required to make all outstanding payments before withdrawal (inclusive of the supported amount from SDF or SSG funding for the affected course/semester if applicable).

Upon approval of withdrawal request, Student Pass will be cancelled for International Students.

Upon approval of the withdrawal, the student will be considered officially withdrawn from the enrolled program and no longer recognized as a student of Addison Institute. To resume studies in the future, the individual must reapply as a new applicant.

It takes approximately 14 working days to process a withdrawal request.

Refund Policy

Students are entitled to a seven (7) working day cooling-off period after signing the PEI-Student contract. If a written notice of withdrawal is submitted within this period, the student will receive the highest percentage refund (as outlined in Schedule D) of the fees paid, regardless of whether the course has commenced.

For students who withdraw after the seven (7) working day cooling-off period and during their first term of study, the refund of the first payment of course fees will be based on the refund policy outlined in the Student Contract.

For students who withdraw from the programme from the second term of study onwards, refund of subsequent instalment of course fees paid will be subjected to the refund table stated in the student contract.

Refund for withdrawal shall be processed within seven (7) working days upon receiving the student request.

WSQ Short courses
Refunds are handled on a case-by-case basis.