Coordinate Food and Beverage Service

Addison Institute

About This Course

• Implement service standards within the organisation
• Take corrective actions of guest dissatisfaction events
• Provide feedback for changes to service standards and provide inputs for ongoing changes to outlet procedures
• Schedule and complete scheduling documentations based on operational needs
• Ensure safety and hygiene of final products, and working place
• Identify signs of pest infestations and carry out follow-up actions
• Ensure outlet cleanliness and appearance is maintained
• Train, coach and mentor staff on service, safety and hygiene standards in accordance with organisational procedures and
recipes, food and Workplace Safety and Health requirements
. Identify areas of improvement in Processes

What You’ll Learn

LO1: Implement Service Standards
LO2: Understand the human factor at the workplace
LO3: Apply food and beverage hygiene safety guidelines
LO4: Understand food preparation and different serving styles
LO5: Improve staff performance at the workplace
LO6: Stay relevant and competitive within the industry

Relevant Job Role(s)

Any matured adults with sufficient education level or food and beverage waiter, waiters, assistant manager, manager


Course Title Gross Fee with 9% GST Net fee after subsidy
Singapore Citizens, Permanent Residents aged 39 and below Singapore Citizens, Permanent Residents aged 40 and above SME-sponsored local employees
Coordinate Food and Beverage Service $588.6 $318.6 $210.6 $210.6

  • Self-sponsored individuals must be at least 21 years old.
  • Absentee payroll support in addition to course fee funding available for employer-sponsored candidate
  • Terms and conditions applies to all types of SSG fundings.More details at



Level 2
Duration 20 hours
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